Our Standerdized Tiers
We believe that enterprise-grade IT shouldn't be reserved for giant corporations. To provide the highest level of consistency and reliability, we have standardized our service offerings into three core tiers designed to match your company’s specific needs and growth stage. Whether you require a foundational security shield or a fully integrated virtual IT department, our structured approach ensures that your technology remains predictable, secure, and always operational. Select the plan that best aligns with your goals, and let our systems handle the rest.
1
The Core Guardian (Security & Maintenance)
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Proactive Monitoring: 24/7 system health tracking.
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Security Suite: Managed Antivirus and Patch Management.
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Cloud Backup: Automated daily backups of 1 TB per user.
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Support: Discounted hourly rate for help desk requests.
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Goal: Preventing the "Big Disaster" while keeping costs low.
2
The Professional Workplace (The "Standard" Choice)
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Everything in Core Guardian PLUS:
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Unlimited Remote Support: Flat-fee help desk during business hours.
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Advanced Email Security: Anti-phishing and anti-spam protection.
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Microsoft 365 / Google Workspace Admin: Full user management.
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Quarterly Business Review: A 30-minute sync to check system health.
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Goal: Removing IT friction so the team can work without interruption.
3
The Total Infrastructure (The "Premium" Partner)
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Everything in Professional Workplace PLUS:
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Disaster Recovery: Near-instant server recovery (RTO under 4 hours).
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Strategic vCIO Services: Annual IT roadmap and budget planning.
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On-Site Support Included: For issues that can’t be fixed remotely.
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Compliance Management: Regular audits to meet industry standards.
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Goal: Full-scale IT leadership and zero-worry infrastructure.
4
The Home Essentials For Residential only
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Device Security: Managed antivirus and web filtering for up to 5 home devices.
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Basic Maintenance: Automated system tune-ups and malware scans.
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Smart Home Check: Annual remote "health check" for Wi-Fi and smart devices.
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Support: Access to our ticket system at a discounted "Member Rate."
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Goal: Safety and reliability for the whole family.